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Electricity updates automated tracking system to follow on fault reports

2018-11-11

Minister of Water Resources, Irrigation and Electricity, Eng. Khadir Mohammed, accompanied by the General Manager of the Electricity Holding Company, inspected the work of the customer service center in Khartoum, 4848, where he emphasized the quality of service provided to the public and the speed of response to the communications.

The minister praised the immediate handling of the communications and the technology used by the center on the level of communication and communications and the treatment of the minister and the need to protect transformers and remove all irregularities that hinder the safety of power lines of trees and banners advertising.
For his part, Engineer Abdul Razig Ahmed Yousif, Deputy General of the Sudanese Electricity Distribution Company, said that the coming period will witness the updating of the automated tracking program, which will contribute to the speed of processing the communications, revealing the establishment of an electronic portal for enlightenment on the services provided by the company.

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